Returns

Click here to start a return

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unworn and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Reserve with obvious signs of use.
Any item that is not in its original condition, is damaged, or a part is missing for reasons that were not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit automatically applied to your credit card or original payment method, within the next 48 to 72 hours.

Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and haven't received your refund yet, contact us at danilea.okcorral@gmail.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged by us or the manufacturer. If you need to exchange it for himself, email us at daniela.okcorral@gmail.com and send your item to: 1581 E Monte Vista Ave, Vacaville CA 95688, USA

Shipment
To return your product, you must mail it to: 1581 E Monte Vista Ave, Vacaville CA 95688, United States.

You will be responsible for paying your own shipping costs to return or exchange your item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, it is the time it takes for your returned product to reach us.

If you are shipping an item over $ 75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

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